We know that this is a difficult time for many people and we are committed to doing what is right for you now as always. Your community bank is committed to meeting your financial service needs throughout this trying time.
We are already working to improve our processes and procedures to support you during this time and to make sure that you have access to the financial services that you need whenever and wherever you may need them.
We encourage all of our customers to enroll in online banking services at our website or by calling us during normal business hours. You may also download our Bank of Clovis mobile banking app for 24/7 access to your accounts. You can use the app to view transactions, pay bills, transfer funds to other accounts at the bank, deposit checks, and more.
Here are some things that we are doing to help you right now:
We Are Open.
Banking is an essential service and as such we are committed to meeting your needs. Our drive-up is available 9:00 a.m. to 5:00 p.m. Monday through Friday. Our lobby remains open, though we encourage you to call us (575) 769-9000 or email us to see how we can meet your needs with minimal in person interaction.
Consumer Loan "Skip" a Payment Program.
From now through April 20, 2020, we will allow you to “skip” your current monthly loan payment without an extension fee. All you have to do is call us at (575) 769-9000, or e-mail us. Your next payment will be due the following month based on your regular payment schedule and the maturity of your note will be extended by one month.
Commercial Loan Programs
If you are a commercial loan customer, please contact your lending officer to discuss options and ways that we can help you.
Mobile Remote Deposit Limits Increased.
The limits on checks deposited through the Bank of Clovis mobile banking app have been temporarily increased to meet our customer's deposit needs. Your limit can be viewed from inside the app on the deposits page by clicking the circle icon with an "i" in it. All items deposited through Mobile Remote Deposit must be clearly endorsed, "FOR MOBILE DEPOSIT ONLY". No immediate credit given for deposits made using this service. Your funds will be made available after end of day processing on the business day during which your deposit was accepted.